WoodWare Support

It is in WoodWare's own self-interest to do whatever it takes to have the happiest customers in the millwork industry. This attitude and approach to Customer Support sets WoodWare Systems apart from other software companies. WoodWare's Support team has worked hard to achieve its well-deserved reputation for providing the best customer support in the millwork industry.

Proof of this quality support is in the outstanding customer retention rate at WoodWare. Once you become a WoodWare customer, we work hard to make sure you will always be a WoodWare customer. When you sign on with us, we consider it the beginning of a partnership. Your success is our success. It’s that simple.

• Extended Coverage At No Extra Charge: The WoodWare Support Staff is physically in the office and available for Help Desk calls from 7 a.m. until 6 p.m. Central Time, Monday through Friday (except holidays), with a direct line for customers into WoodWare Support. Night and weekend coverage is provided for all WoodWare Users at no extra charge from 6 p.m. until 10 p.m. Central Time every Monday through Friday, and from 7 a.m. to 12 noon every Saturday and Sunday (except holidays).
  
  
• Millwork Experience Pays Off: From its founding in 1983 until 1989, WoodWare was owned by and physically located at a successful one-step and two-step millwork distributor. The WoodWare Support team leaders from the "early days" had a unique opportunity to see how the software needed to be designed and developed specifically for millwork companies. If system specifications are unclear, these staff members could go into the millwork shop and talk with the people in the door or window shop to experience these needs first-hand.
  

Choosing the right software includes choosing the software company that will best support its users day after day, month after month, year after year. WoodWare's Support is one key reason that more millwork companies choose WoodWare than any other software.

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